5E Ltd offers the following Business and Administration courses at Level 2 and Level 3 (Certificate and Diploma). These qualifications are ideal for those looking to work, manage performance of staff and themselves as well as communicate within a business environment.

Learners might be able to select various options based on their past achievements and work experience.
Please contact our administration team for more details 0208 808 6660
| Intermediate Diploma in Business Administration – Framework Overview |
| Qualifications |
Awarding Body |
Level |
Credit Value |
| Level 2 Diploma in Business Administration |
City & Guilds |
2 |
45 |
| Functional Skills English |
City & Guilds |
1 |
5 |
| Functional Skills Maths |
City & Guilds |
1 |
5 |
| Functional Skills ICT |
City & Guilds |
1 |
5 |
| ERR |
|
|
|
| Title |
Awarding Body |
Unit Number |
Credit Value |
| Communication in a Business Environment |
City & Guilds |
222 |
3 |
| Principles of Providing Administrative Services |
City & Guilds |
224 |
4 |
| Principles of Business Document Production and Information Management |
City & Guilds |
225 |
3 |
| Understanding Employer Organisations |
City & Guilds |
226 |
4 |
| Manage Personal Performance and Development |
City & Guilds |
239 |
4 |
| Develop Working Relationships with Colleagues |
City & Guilds |
240 |
3 |
| Health and Safety in a Business Environment |
City & Guilds |
101 |
2 |
| Use a Telephone and Voicemail System |
City & Guilds |
102 |
2 |
| Produce Minutes of the Meeting |
City & Guilds |
205 |
3 |
| Provide Reception Services |
City & Guilds |
207 |
3 |
| Use and Maintain Office Equipment |
City & Guilds |
214 |
2 |
| Employee Rights and Responsibilities |
City & Guilds |
227 |
2 |
| Deliver Customer Service |
City & Guilds |
230 |
5 |
| Understand Working in A Customer Service Environment |
City & Guilds |
104 |
3 |
| Principles of Equality and Diversity in the Workplace |
City & Guilds |
273 |
2 |