5E Ltd offers the following Business and Administration courses at Level 2 and Level 3 (Certificate and Diploma). These qualifications are ideal for those looking to work, manage performance of staff and themselves as well as communicate within a business environment.

Learners might be able to select various options based on their past achievements and work experience.
Please contact our administration team for more details 0208 808 6660
Intermediate Diploma in Business Administration – Framework Overview |
Qualifications |
Awarding Body |
Level |
Credit Value |
Level 2 Diploma in Business Administration |
City & Guilds |
2 |
45 |
Functional Skills English |
City & Guilds |
1 |
5 |
Functional Skills Maths |
City & Guilds |
1 |
5 |
Functional Skills ICT |
City & Guilds |
1 |
5 |
ERR |
|
|
|
Title |
Awarding Body |
Unit Number |
Credit Value |
Communication in a Business Environment |
City & Guilds |
222 |
3 |
Principles of Providing Administrative Services |
City & Guilds |
224 |
4 |
Principles of Business Document Production and Information Management |
City & Guilds |
225 |
3 |
Understanding Employer Organisations |
City & Guilds |
226 |
4 |
Manage Personal Performance and Development |
City & Guilds |
239 |
4 |
Develop Working Relationships with Colleagues |
City & Guilds |
240 |
3 |
Health and Safety in a Business Environment |
City & Guilds |
101 |
2 |
Use a Telephone and Voicemail System |
City & Guilds |
102 |
2 |
Produce Minutes of the Meeting |
City & Guilds |
205 |
3 |
Provide Reception Services |
City & Guilds |
207 |
3 |
Use and Maintain Office Equipment |
City & Guilds |
214 |
2 |
Employee Rights and Responsibilities |
City & Guilds |
227 |
2 |
Deliver Customer Service |
City & Guilds |
230 |
5 |
Understand Working in A Customer Service Environment |
City & Guilds |
104 |
3 |
Principles of Equality and Diversity in the Workplace |
City & Guilds |
273 |
2 |