5E LtdCreating a brighter future through training and learning A not for profit organisation addressing
poverty and disadvantage

Level 2: ICT Systems Support

If you are looking to start a career in IT or just want to improve your understanding, then this is the course for you! This course gives you a practical understanding of computing hardware and software and will prepare you for further qualifications should you wish to become an infrastructure technician or IT network engineer. 
 
 
This practical PC maintenance course provides an excellent foundation for learners pursuing a career in IT. This course provides a broad knowledge of computer hardware, software, applications and operating system highlighting new trends and technologies.
 
Course Essentials 
Qualification: City and Guilds IT Systems Support Level 2
 
Prerequisites: Entry 3 English & Maths - tested during enrollment
 
Duration: 8 - 12 weeks ( subject to days per week )
 
Location: blended online learning
 
Assessment: practical assessments 
 
New Skills and Knowledge 
  • Installation
  • Configuration
  • Fault finding
  • Preventive maintenance and the fundamentals of computer
  • Basic networking.
  • Tools and applications
Funding
This course is offered to funded and self-funded learners. To see if you are eligible for funding make a course enquiry or call 0208 808 6660.
 
Progression 
Employment
  • IT Support Assistant 
  • PC maintenance assistant 
  • Level 3 IT Apprentice
Further Courses Provided at 5E 
  •  Cisco Certified Network Engineer (CCNA)
  • Microsoft Technology Associate 
  • IT Systems & Principles Level 3 
SPECIAL OFFER: undertake this City and Guilds Level 2 Diploma Course at 5E and receive a £100 Love2Shop Voucher* upon completion of your course.
*Eligibility criteria applies 

Our Quality Marks

Ofsted

The Office for Standards in Education, Children's Services and Skills. The inspection and regulation of services that care for children and young people.

Investors in People Gold

Learner satisfaction and progress is only possible with a healthy staff team. For the 3rd time we have achieved this accolade and look forward to investing in your future

Apprenticeship Ambassador

Apprenticeships from Level 3 and above in Accountancy, IT, Business Admin, Customer Service, Leadership and Management.

Greenmark Quality

Our commitment to the environment has seen us consistently receive the Green mark Quality Mark as we minimise wastage of energy to protect our planet.

Beacon Status

Recognition of excellence and innovation within the further education system. It celebrates learning providers that are outstandingly led and managed and deliver outstanding teaching and learning.

Our Funders