IT, Software, Web and Telecoms Apprenticeships

The Advanced and Higher Apprenticeship for IT, Software, Web & Telecoms is made up of qualifications and learning that will provide apprentices with the skills and knowledge required to become competent in their chosen job role. The framework includes a balance of content in technical, business and interpersonal areas, designed to ensure your workforce has an appropriate set of skills to operate in today’s IT & Telecoms job role. This qualification is accredited by City & Guilds.

This framework is relevant for job roles that require skills such as:

  • Senior IT Technician / 2nd /3rd line support
  • Systems support desk / Telecommunications technician/ Engineer Network Planner

In addition to generic units, the apprenticeship contains ‘vendor’ and industry recognised certifications from Microsoft, Cisco, VMware, Citrix, Juniper, LPI Linux, EMC and CompTIA.

A choice of 1 vendor unit from:

  • VMware Install Configure & Manage 6 (VCP6)
  • Citrix Certified Professional (CCP7.6)
  • LPI Linux Essentials
  • Microsoft Exchange Server
  • Microsoft System Center Manager (SCCM)
  • Checkpoint Firewall
  • CompTIA A+
  • EMC Information Systems Management (Storage)
  • Prince2 Foundation
  • ITIL V3 Foundation

Apprenticeship Framework Overview

Knowledge

Level 3 Certificate in ICT Systems and Principles
OR
Level 4 Diploma for ICT Professionals (Systems and Principles)

Competence

Level 3 Diploma in ICT Professional Competence
OR
Level 4 Diploma in ICT Professional Competence

Functional Skills

English
Maths
ICT

ERR + PLTS

Employee Rights & Responsibilities
Personal Learning and Thinking Skills

Level 3

 

Advanced Diploma in IT Software, Web & Telecoms Professionals – Framework Overview
Qualifications Awarding Body Level Credit Value
Diploma in ICT Professional Competence L3 (Competence) City & Guilds 3 72
Certificate in ICT Systems and Principles L3 (Knowledge) City & Guilds 3 24
Functional Skills English City & Guilds 2 5
Functional Skills Maths City & Guilds 2 5
Functional Skills ICT City & Guilds 2 5
ERR + PLTS

 

 

Knowledge Units Awarding Body Unit Number Credit Value
Install, Configure and Upgrade ICT Software City & Guilds 362 7
Testing ICT Systems City & Guilds 321 11
Principles of ICT Systems and Data Security City & Guilds 011 6

 

 

Competence – Option 1 – CCNA (Network Engineer)
Units Exam Code Credit Value
Health and Safety in ICT 4520-302 12
Develop own effectiveness and professionalism 4520-304 9
CCNA: Routing and Switching – Introduction to Networks 4520-601 17
CCNA: Routing and Switching – Routing and Switching Essentials 4520-602 27
CCNA: Routing and Switching – Scaling Networks 4520-603 15
CCNA: Routing and Switching – Connecting Networks 4520-603 18
Credits Total 98

 

 

Competence – Option 2 – MCSA (Server Engineer)
Units Exam Code Credit Value
Health and Safety in ICT 4520-302 12
Develop own effectiveness and professionalism 4520-304 9
MTA: Windows Server Administration Fundamentals 4520-256 10
MTA: Security Fundamentals 4520-254 10
MS 410: Installing and Configuring Windows Server 2012 7540-634 11
MS 411: Administering Windows Server 2012 7540-631 11
MS 412: Configuring Advanced Windows Server 2012 Services 7540-632 12
Credits Total   75

 

Level 4

Higher Diploma for IT Professionals – Framework Overview
Qualifications Awarding Body Level Credit Value
Level 4 Diploma for ICT Professionals (Systems and Principles) (Knowledge) City and Guilds 4 120
Level 4 Diploma in ICT Professional Competence (Competence) City and Guilds 4 80
Knowledge Units Awarding Body Unit Code Credit Value
Project Management City & Guilds 400 15
Effective Communication in Business City & Guilds 401 15
Systems Development City & Guilds 402 12
Personal and Professional Development City & Guilds 403 10
Network Operating Systems City & Guilds 419 15
Local Area Networking Technologies City & Guilds 503 15
Emerging Technologies City & Guilds 413 15
CCNA: Routing and Switching – Introduction to Networks Cisco 600 17
CCNA: Routing and Switching – Routing and Switching Essentials Cisco 601 27
CCNA: Routing and Switching – Scaling Networks Cisco 602 15
CCNA: Routing and Switching – Connecting Networks Cisco 603 18
Competence Units Awarding Body Unit Number Credit Value
Level 3 Health and Safety in ICT 3 City & Guilds 302 12
Level 4 Develop own effectiveness and professionalism City & Guilds 404 12
Level 3 Software installation and upgrade City & Guilds 308 12
Level 4 Remote support for ICT products and services City & Guilds 406 15
CCNP Route Cisco 432 10
CCNP Switch Cisco 433 10
CCNP Troubleshooting Cisco 434 20

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