Are you aged 19-24 and not in employment, education or training? You could benefit from a L2-3 ICT or Retail Qualification along with Employability Skills and Job Support/Guidance AT NO COST! - Call now on 0208 885 9477 to see if you are eligible! - If you are 19+ and employed in the IT sector, you may be able to benefit from 5E's IT Professional Apprenticeship Programme and gain a Cisco CCNA or Microsoft MCITP qualification along the way! Call now on 0208 885 9464 to find out more!

City & Guilds Diploma in ICT Systems Support Level 2

To City & Guilds Advanced Diploma for IT Professionals Level 3 >>>

The City and Guilds Diploma in ICT Systems Support Level 2 provides an excellent foundation for students pursuing a career in IT.  This course provides a broad knowledge of computer hardware and operating system technologies and includes excellent practical experience of installation, configuration, fault finding, preventive maintenance and the fundamentals of computer networking.

Skills You Will Gain

  • Install & configure ICT systems hardware
  • Perform fault finding and remedial maintenance
  • Preventive maintenance of ICT systems and peripherals
  • Customer Services
  • Health & Safety
  • Design and install a computer network


Certificate Overview

EXAM CODE TITLE
401 Maintain ICT equipment and systems
402 Customer support provision 2
403 Install and configure ICT equipment and operating systems
404 Install, configure and maintain software
406 ICT System monitoring and operation
408 Install, configure and test ICT Networks


Job Prospects

  • IT Technician
  • 1st Line Support

Academic Progression

  • CompTIA courses
  • Level 3 Diploma

Prerequisite

  • Computer Literacy Level 1

Duration

16 Weeks (2 days a week)

Cost

£600

This course is FREE through Train to Gain (eligibility criteria apply).


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