To City & Guilds Advanced Diploma for IT Professionals Level 3 >>>
The City and Guilds Diploma in ICT Systems Support Level 2 provides an excellent foundation for students pursuing a career in IT. This course provides a broad knowledge of computer hardware and operating system technologies and includes excellent practical experience of installation, configuration, fault finding, preventive maintenance and the fundamentals of computer networking.
Skills You Will Gain
- Install & configure ICT systems hardware
- Perform fault finding and remedial maintenance
- Preventive maintenance of ICT systems and peripherals
- Customer Services
- Health & Safety
- Design and install a computer network
Certificate Overview
| EXAM CODE | TITLE |
| 401 | Maintain ICT equipment and systems |
| 402 | Customer support provision 2 |
| 403 | Install and configure ICT equipment and operating systems |
| 404 | Install, configure and maintain software |
| 406 | ICT System monitoring and operation |
| 408 | Install, configure and test ICT Networks |
Job Prospects
- IT Technician
- 1st Line Support
Academic Progression
- CompTIA courses
- Level 3 Diploma
Prerequisite
- Computer Literacy Level 1
Duration
16 Weeks (2 days a week)
Cost
£600
This course is FREE through Train to Gain (eligibility criteria apply).




