<<< To City & Guilds Diploma in ICT Systems Support Level 2
This qualification is an excellent progression course from the Level 2 Diploma in Systems Support. In the Level 3 Advanced Diploma course you will cover more complex work and develop your supervisory skills. You will learn to work independently and be able to design, plan and implement complex ICT infrastructures. Upon completing this course you will gain the Diploma alongside two professional vendor certifications.
Skills You Will Gain
- Plan and design an ICT systems infrastructure
- Server, Desktop and Network set-up and configuration
- Customer support, presentation and supervisory skills
- Implementation of complex ICT systems infrastructure
- CompTIA Network+ certification
- Microsoft Certified Professional in Windows XP Professional
Certificate Overview
| EXAM CODE | TITLE |
| 501 | Plan for the delivery of ICT support services and assist in the acquisition of ICT systems |
| 502 | Customer Support Provision 3 |
| 503 | Install, configure and integrate networked hardware and software |
| N10-004 | CompTIA Network+ |
| 70-270 | Microsoft – Installing, Configuring, and Administering Windows XP Professional |
Job Prospects
- Junior IT Technician
- 1st/2nd Line Support
Academic Progression
- Microsoft
- Cisco
- Network Security
Prerequisite
- Level 2 Hardware Skills
Duration
18 Weeks (2 days per week)
Cost
£900
This course is FREE through Train to Gain (eligibility criteria apply).
