OCR Level 3 NVQ Certificate in Advice and Guidance

The OCR Level 3 NVQ Certificate in Advice and Guidance qualification is a nationally recognised qualification based on industry standards and is suitable for those employees who undertake advice and guidance activities working directly with clients, disseminating information, advice, guidance. Candidates will be working with information that is often interpreted by others, usually working within some clear guidelines. This programme equips with the ability to provide impartial services in advice and guidance and the skills to work with a wide range of clients from different backgrounds and cultures.

Registration onto the Programme

Learners will complete a skills scan questionnaire to measure their knowledge of their current job role. Learners will complete a short basic skills assessment consisting of a literacy and numeracy test. This will establish the learning needs of the learner. At this point the learner completes all relevant funding paperwork (minimum 2 hours)


During the 3 hour induction the assessor will introduce learners to the assessment process and the course content. The assessor will explain the mandatory units and begin selecting optional units with each learner. The optional units will be selected based on what the candidate’s job role consists of and will be agreed by the employer.

To achieve this qualification, candidates must achieve a total of 21 credits made up as follows:

4 mandatory units:

  • Establish communication with clients for advice and guidance
  • Support clients to make use of the advice and guidance service
  • Review own contribution to the service
  • Understand importance of legislation and procedures

3 Optional Units: Which are agreed with assessor in the one to one session

Course Structure

The Level 3 course will consist of 14 workshops that will take place on a regular basis over 9 months dependant on learner. 

Each session will last 2 Hours and will be delivered either at Selby Centre and consist of underpinning knowledge tutorial sessions.


The assessment of Level 3 courses will consist of assessment planning, reviews, feedback and judgement record, a range of activities to illustrate work-based competence. The assessment methods used will include direct observations, reflective accounts case studies, written and oral questions, reports, witness testimonies, professional discussions and accreditation of prior learning. All the assessment methods used will go toward building the portfolio of evidence.

The assessor will support and guide learners throughout the course to ensure that the learner has clear understanding of the expectations on them and the evidence they need to collect and produce for their portfolio. Throughout the duration of the course the learner’s portfolio will be assessed and internally verified.

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