City & Guilds Diploma in ICT Systems Support Level 2

This is fully funded (free) if you are unemployed, or do not hold a Level 2 qualification, ages 16-24*, or any age on benefits.

Undertake this City and Guilds Diploma Course in London and benefit from comprehensive PC Maintenance Skills and receive a FREE LAPTOP* upon completion of your course. Learn troubleshooting and providing basic systems support for hardware and software. Gain expert tuition with full access to lab equipment and facilities. Complete your journey with 5E Ltd by taking examinations at our Pearson Vue Test Centre and gain complete certification!

The City and Guilds Diploma in ICT Systems Support Level 2 provides an excellent foundation for students pursuing a career in IT. This course provides a broad knowledge of computer hardware and operating system technologies and includes excellent practical experience of installation, configuration, fault finding, preventive maintenance and the fundamentals of computer networking.


Free* / £1,100


4 Weeks Crash Course / 12 Weeks

Awarding Body:

City & Guilds

Next Enrolment








Skills You Will Gain:

  •  Install & configure ICT systems hardware
  • Perform fault finding and remedial maintenance
  • Health & Safety
  • Preventive maintenance of ICT systems and peripherals
  • Design and install a computer network
  • Customer Service

Job Prospects

  • IT Technician
  • 1st Line Support


  • None


  • CompTIA Fundamentals
  • CompTIA A+
  • City & Guilds Diploma in ICT Systems and Support Level 3

Exam Track

  • Unit 401
  • Unit 402
  • Unit 403
  • Unit 404
  • Unit 406
  • Unit 408

This course is eligible for Advanced Learner Loans