Business & Administration Courses
5E Ltd offers the following Business and Administration courses at Level 2 and Level 3 (Certificate and Diploma). These qualifications are ideal for those looking to work, manage performance of staff and themselves as well as communicate within a business environment.
For more information on the following qualifications please call on 0208 885 9475
This course may form part of a funded Apprenticeship Programme of study* – click here for more details
*eligibility criteria applies


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Level 2 Certificate in Business and Administration Knowledge
NCFE Level 2 Certificate in Business and Administration Knowledge
This qualification is suitable for learners aged pre-16 and above. This qualification aims to develop learners’ knowledge and understanding across a range of basic administrative concepts and practices.
This course may form part of a funded Apprenticeship Programme of study* or fully funded* as a single qualification.
Mandatory Units |
Principles of Personal Responsibilities and Working in a Business Environment |
Principles of Providing Administrative Services |
Principles of Managing Information and Producing Documents |
Level 2 Diploma in Business Administration
City & Guilds Level 2 Diploma in Business Administration
The Business Administration Level 2 Diploma is for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills
This course may form part of a funded Apprenticeship Programme of study* or fully funded* as a single qualification.
Mandatory Units |
Communication in a business environment |
Principles of providing administrative services |
Principles of business document production and information management |
Understand employer organisations |
Manage personal performance and development |
Develop working relationships with colleagues |
Level 3 Certificate in Principles of Business and Administration
City & Guilds Level 3 Certificate in Principles of Business and Administration
These qualifications cover the essentials of business administration, from event support to project management, enabling the learner to provide administrative support in a range of environments. There are options for those who are new to the job, as well as those with more experience.
Mandatory Units |
Principles of personal responsibilities and how to develop and evaluate own performance at work |
Principles of working with and supervising others in a business environment |
Principles of managing information and producing documents in a business environment |
Principles of providing and maintaining administrative services |
Level 3 Diploma in Business Administration
City & Guilds Level 3 Diploma in Business Administration
The Business Administration Level 3 Diploma is for people who want to work in administrative support roles in public or private sector organisations or people who want to improve their administrative and supervisory skills. The Level 3 is suited to those who are working at or towards a supervisory level
This course may form part of a funded Apprenticeship Programme of study* – click here for more details
Mandatory Units |
Communicate in a business environment |
Principles of business communication and information |
Principles of administration |
Principles of business |
Manage personal and professional development |
Level 3 Diploma in Administration (Business Professional)
OCR Level 3 Diploma in Administration (Business Professional)
This qualification recognises learners’ understanding of complex administrative functions and activities. It accredits learners’ abilities to carry out a comprehensive range of non-routine administrative tasks in a senior or supervisory role and has been designed to accredit their achievements in a modern, practical way that is relevant to the work context.
Mandatory Units |
Providing complex business documents |
Understanding functions and roles within business organisations |
Verbal communication in business |
Support Business Meetings |
Career Planning in Administration |