What are 1st, 2nd and 3rd Line Support?

What are 1st, 2nd and 3rd Line Support?

This list is only a guideline and is not definitive. The roles will vary depending on key factors such as the individual, company, industry and team. It is not uncommon for one individual to undertake all three roles in some businesses; other companies will have...
Benefits of Working in IT

Benefits of Working in IT

Demand There is a growing demand for IT specialist within businesses. With the market becoming more digital and cloud based there is a need for IT professionals to make sure everything is functioning so that the business can run. Jobs such as data-basing, network...
5E partnership with Cisco Academy Programme shows benefits!

5E partnership with Cisco Academy Programme shows benefits!

“One, in five adult learners is aged 45 to 59, nearly one in eight apprenticeship starts are by those aged over 45 and nearly half of community learning learners are aged 45 or over. Glen Hibbert was 47 when he began his journey to an apprentice position at...
IT Skills can lead to exciting opportunities…

IT Skills can lead to exciting opportunities…

“‘Why learning IT skills can lead to exciting opportunities for adult learners’ – By Nuno Guarda, program manager, corporate affairs at Cisco and supporter of Cisco Networking Academy This week is Adult Learners’ Week, 14-20 June, puts the spotlight on how...

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